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E-commerce Advice
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If your great idea is ever to be profitable, people have to know about it.
So creating an online business is not enough on its own - just as getting a
business telephone number and expecting it to ring is not realistic. To
attract visitors to your ecommerce web site and convert them to customers you have
to market your ecommerce web site. Here are some pointers on how you
can persuade prospects to visit your site.



What to Look For from an E-Commerce Web Hosting Service Provider
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Newer or smaller online businesses usually choose shared hosting through one of the many popular online hosting providers. Shared and dedicated hosting providers offer a range of options for e-commerce companies, who in turn save money on software licensing, backup systems, bandwidth, and the hardware required for self-hosting.
 
Choosing a compatible web hosting solution is important because moving an existing online business to new host can be quite complicated. Before selecting an ecommerce host, carefully consider:
  1. The amount of bandwidth/data transfer included in the hosting package against your requirements (will you get heavily penalized for exciding your limits?).
  2. Reliability, speed, and at least 99% uptime.
  3. Disk space (unlimited disk space is rarely required and is often used as a marketing ploy).
  4. Features and facilities allowed - know your PHP, Perl, FTP, MySQL and other requirements and ask the provider if they allow these features within their hosting package (check for additional charges).
  5. Control panel or content management access for updates, modifications, etc.
  6. SSL (Secure Sockets Layer) availability, to encrypt online payment processing data.
  7. Shopping Cart, hosting and payment gateway compatibility. It is so important that your e-commerce hosting company are familiar with your ecommerce platform as if your online shop has a problem their support will be essential.
  8. 24/7 technical support (including holidays) by email, chat and telephone for maximum reliability. (again tech support is only as good as the knowledge the support team have of your ecommerce platform)
  9. The inclusion of email addresses, mail forwarding, and other critical online business tools.
  10. Check and check again for poetical hidden costs.
The perfect ecommerce web host is difficult, if not impossible, to find. More expensive web hosting is not always better but keep away from the cheap offerings as you do get what you pay for to a certain extent; carefully weigh the features, benefits, limitations and price of each option before making a selection.

 
5 e-commerce tips for 2010
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1. Start 2010 by deciding on what you want out of your e-commerce business this year. There are many reasons for starting an e-commerce business; is the reason you started still accurate? Look at what inspired you to start and see how well you did so far. Take stock of where you are at present and be honest about it. This will give you a good basis to plan forward.


2. Assess the ecommerce climate (looks good). If you only sell on your e-commerce website, then consider growing incremental sales on one or more of the viable marketplaces on the web.


3. E-commerce today is nothing like it was just a few years ago. There are many more marketing options available now, your competition has increased and the online consumer is much more demanding. Make sure you are up to date on the cold, hard reality of doing business on the web today. Take time to assess, how you can achieve your goals in light of the current e-commerce climate.


4. If you are a mature e-commerce business looking to grow your business even more in 2010, examine all of the marketing channels available and start using the ones that make the most sense. What sells well at eBay may not at Amazon or Buy.com.


5. Connect to customers through social media, but grow your own strategy relevant to your particular business. Just because large corporations are using a particular site or a particular strategy doesn't mean it is relevant or feasible for your business.
 

 
Planning your e-commerce website
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E-commerce plays an increasingly important role in the way in which products
and services are purchased.
E-commerce systems such as your website can be used to market and sell to
customers, and to provide after-sales support. E-commerce can also be an
important part of strengthening relationships and improving the efficiency of
your dealings with suppliers and other key trading partners.
Highland eBusiness aim to guide you through the issues to consider when planning for the introduction
of e-commerce. We advise on how best to identify the opportunities for
e-commerce within your business and the solutions available.
 
Identifying e-commerce opportunities
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There are several different ways you might use e-commerce in your business.
 
Direct sales
Many businesses use e-commerce for the direct selling of goods or services
online. For some businesses such as those selling software or music, the actual 
sale and delivery of goods can be made online. However, for most the supply of
 

goods will continue to require a physical delivery.

Read more...
 
Making an e-commerce site easy to use
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The ease with which a customer is able to use an e-commerce site is an
important part of its success. It's also an important part of your online brand
image.
There are three elements of the shopping process that influence how easy and
enjoyable the customer finds it to shop on an e-commerce site - the store layout,
shopping cart and payment software.
 
Read more...
 
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